Franchise Business Consultant
Full Time • Fully Remote - US
About Us
Elevated Brands is a franchise platform that partners with entrepreneurs to grow and operate successful businesses. We support franchise owners with tools, resources, and coaching to drive performance, guest satisfaction, and profitability.
Elevated Brands is a franchise platform that partners with entrepreneurs to grow and operate successful businesses. We support franchise owners with tools, resources, and coaching to drive performance, guest satisfaction, and profitability.
Job Summary
We are hiring a Franchise Business Consultant (FBC) to provide operational support, business coaching, and performance analysis to franchise owners of Heights Wellness Retreat and Massage Heights. The FBC will work closely with franchisees to improve results and ensure brand standards are met.
We are hiring a Franchise Business Consultant (FBC) to provide operational support, business coaching, and performance analysis to franchise owners of Heights Wellness Retreat and Massage Heights. The FBC will work closely with franchisees to improve results and ensure brand standards are met.
Responsibilities
· Partner with franchisees to review business performance and identify opportunities.
· Partner with franchisees to review business performance and identify opportunities.
· Provide coaching in operations, staffing, training, marketing, and guest experience.
· Review financial performance and recommend improvements.
· Conduct site visits to ensure compliance and guest experience standards.
· Provide coaching to help franchisees reach growth and profitability goals.
· Collaborate with internal teams to deliver resources and best practices.
Qualifications
· 3+ years in franchise operations, multi-unit management, or consulting.
· 3+ years in franchise operations, multi-unit management, or consulting.
· Strong analytical skills with the ability to interpret P&Ls and KPIs.
· Excellent communication and coaching abilities.
· Experience in membership-driven wellness and/or fitness industries.
· Willingness to travel throughout the United Sates regularly (up to 50% of time).
Benefits
· Competitive pay + performance incentives
· Health, dental, vision coverage
· Growth and career development opportunities
This is a remote position.
At Heights Wellness Retreat, we believe wellness starts from within—and that includes our team. We're more than just a spa; we're a complete wellness destination offering therapeutic massage, advanced skincare, and cutting-edge touchless wellness enhancements. Every service is designed to create a holistic experience for our guests – and an empowering, growth-focused environment for our team. When you join Heights Wellness Retreat, you’re not just starting a job—you’re stepping into a movement. One rooted in purpose, guided self-care, and the belief that lifting others starts with showing up for yourself. Let us help you rise to your full potential.
Each Heights Wellness Retreat location is independently owned and operated by franchisees of Elevated Brands Franchising ("EBF"). Franchisees are the sole employers in their Heights Wellness Retreat location, and franchisees are not acting as an agent of EBF or its affiliates. Hiring criteria, benefits, and compensation are set by each individually owned and operated Heights Wellness Retreat location which may vary from location to location.
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Personal & Career Development
Grow with confidence through our guided learning pathway at Heights University
Flexible Schedules & Work-Life Balance
Supports work-life balance
Full Schedule backed by high demand
We take care of the schedule so you can take care of the Guest
A Professional & Safe Environment
Committed to making safety for Therapist and Guest a priority. “Member of the National Association of Spa Franchisees”
Employee Discounts on Services & Products
Rejuvenating treatments and premium products
Stunning Retreats
Spa-like treatment rooms with top-tier equipment and luxurious linens