Font Desk Sales
Full Time • Holly Springs
Responsive recruiter
Benefits:
- 401(k)
At Heights Wellness Retreats, we believe that wellness is not a luxury-it’s a lifestyle. We also believe wellness starts from within—and that includes our team. We’re the only wellness destination that combines premium massage and skincare therapy with Medical Grade touchless therapies UNDER ONE ROOF!
We’re looking for a passionate and purpose-driven Sales Specialist to help guests embrace their full potential through personalized membership paths. This is a sales role built on relationships, empathy, and expert communication.
Why You’ll Love It Here:
We’re looking for a passionate and purpose-driven Sales Specialist to help guests embrace their full potential through personalized membership paths. This is a sales role built on relationships, empathy, and expert communication.
Why You’ll Love It Here:
- Serene and Tranquil Areas
- Best-in-the-industry vibroacoustic heated and hydraulic massage tables
- Luxurious linens and high-quality products provided
- Innovated therapies – Halo Salt Therapy, Infrared Sauna, Cryotherapy, Lymphatic Drainage Technology and more
Company Perks
- Complementary Touchless Therapy Membership
- Flexible Schedules
- Professional and Safe Environment
- Paid Training
- Competitive Pay includes tips, commission, and bonus opportunities
- Growth Opportunities
- Health Insurance
- 401(k ) matching
- Employee Discounts
- Opportunities for advancement
- PTO
- Parental Leave
- Large Employee Retreat with its own outdoor space
Schedule/Expected work hours
- 6–8-hour day and evening shifts
- Full and part-time positions available
- Minimum one-weekend shift (Saturday or Sunday)
Responsibilities
- Lead personalized consultations to understand each guest’s wellness goals.
- Present tailored membership options and guide guests through their next steps.
- Promote the therapeutic/wellness benefits of massage therapy, skin therapy, and wellness therapies.
- Support daily Retreat operations including check-in, transitions, and front desk excellence.
- Excellent phone etiquette with an upbeat tone and strong articulation.
- Collaborate with therapists and team members to ensure a seamless, elevated experience.
Qualifications
- 1-3 years of experience in sales, guest services, or a wellness-focused environment.
- Previous experience in membership sales is required.
- Natural ability to connect, listen, and inspire trust.
- Proficient with basic computer software and quick to learn new systems.
- Fast learner with a positive and energetic demeanor.
- Strong critical thinking skills, especially in resolving customer conflicts.
- Thrives in collaborative team settings.
Core Values
- Anything is Possible
- Lead with Heart
- Purpose over Pride
- Fiercely Obsessed with Success
Compensation: $13.00 - $15.00 per hour
At Heights Wellness Retreat, we believe wellness starts from within and that includes our team. We are more than a spa. We are a full wellness destination offering therapeutic massage, advanced skincare, and innovative wellness technologies.
Every service we deliver is designed to create a meaningful experience for our guests and a supportive, growth-focused environment for our team. This is a place where your skills are valued, your career is nurtured, and your well being matters.
When you join Heights Wellness Retreat, you are not just accepting a position. You are joining a purpose driven community built on self care, professional growth, and the belief that when you take care of yourself, you can better care for others.
This is where your career in wellness can grow. Let us help you rise.
Each Heights Wellness Retreat location is independently owned and operated by franchisees of Elevated Brands Franchising ("EBF"). Franchisees are the sole employers in their Heights Wellness Retreat location, and franchisees are not acting as an agent of EBF or its affiliates. Hiring criteria, benefits, and compensation are set by each individually owned and operated Heights Wellness Retreat location which may vary from location to location.
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Personal & Career Development
Grow with confidence through our guided learning pathway at Heights University
Flexible Schedules & Work-Life Balance
Supports work-life balance
Full Schedule backed by high demand
We take care of the schedule so you can take care of the Guest
A Professional & Safe Environment
Committed to making safety for Therapist and Guest a priority. “Member of the National Association of Spa Franchisees”
Employee Discounts on Services & Products
Rejuvenating treatments and premium products
Stunning Retreats
Spa-like treatment rooms with top-tier equipment and luxurious linens